This week was awful. I worked Tuesday and it was a nightmare. Wednesday was better, but still not fun. Tuesday was awful because we lacked teachers, but gained about forty new students. There were three instructors on staff averaging fifteen students per class and four classes per half hour. You do the math. We had to combine classes of similar levels which should never be done. I get enough complaints when I have a class of ten and I can't give each individual child 110% of my attention, and the number of complaints went through the roof when I had a Beginner/Pre-Alpha class of twenty-two at 4:30. I had a little talk with the person in charge of the ice arena and said something HAS to be done about this. Either she needs to hire new instructors or put a cap on classes. She argued that she doesn't want to turn any student away, but she fails to address the fact that more and more parents are pulling their kids out of classes because of inefficient teaching. I'll fess up and say that teaching is below par, but how good can it be when you have one seventeen-year-old versus twenty eight-year-olds?! Either way, customers will be lost, but she needs to look at the big picture. Should we turn kids away and have our program become more exclusive? Or should we accept everyone, but risk the bad reputation for being an inefficient skating school? Something needs to be done. If not they can count on being short one more teacher next session.